Administrative Services

As an extension of our back office, we deliver administrative services to help you handle spikes in workload as well as manage the day-to-day tasks necessary to run your business.

Spreadsheet Management

There are spreadsheets and then there are spreadsheets. It is not all vanilla, and our Excel practitioners will tell you that there are all types of ways that Excel spreadsheets can be devised, collated and manipulated so that the best data can be squeezed out of them. Likewise is the case with Access and other data management tools that our admin team uses to help clients manage their data.

PowerPoint Presentations

Audiences are tired of the stale PowerPoint presentations of the 1980s and 1990s. We have moved to a new level of expectancy with PowerPoint. The dynamic presentations we create will catch the attention of your audiences. We know not to overdo the screen, rather give each frame the most precision, power and retention-gaining content.

Forms

When properly designed, forms collect, collate and store vital data efficiently. Poorly-designed forms are inversely inefficient. With simple, practical formatting of your data inquiries into a user-responsive, effective instrument, we can save you time on entry, analysis and maintenance of critical information. Our forms streamline and organize your data handling tasks so that the form displaying your net annual profit can show an increase.

Appointment Scheduling

Excessive workloads, insufficient planning time, crisis management or multiple priorities can all cut into time required for organized scheduling. The nightmare of recovering from missed appointments is avoided by letting us do the scheduling for you.  We can also re-confirm your appointments and provide reminders so you’re sure to have your meeting. With that vital function eliminated from your budget of time, you’ve carved out more time to do what you do best.

Phone Support

Your business can stand out by ensuring that a live person answers your customer calls, instead of relegating their interaction to machine-generated voicemail. High customer satisfaction and business relationships influence profitability, and voicemail rage can often destroy it. Let your customers know that their communication is important. TotalBizSupport will provide a friendly, caring voice to answer questions and move your caller to the next level in the sales or inquiry process.

Event Planning

Memorable business events don’t usually just happen without a wealth of behind-the-scenes planning. With an experienced eye for detail, our event planners can provide the venue and make the arrangements necessary to create an occasion that’s memorable for the content as well as the theme, and you reap the marketing benefits.

Applications Cross Training

Multi-tasking in today’s business world requires multi-skilled workers—from word processing, to spreadsheet design, or turnkey software to internet savvy. To ensure there is no interruption in the daily thread of business, employee flexibility and ability to handle multiple task sets is critical.  In a world that demands continuous learning, we can provide the expertise to ensure your in-house skills are consistently upgraded.