Back Office Support

Our back office support gives you a selection of services to help you manage your business while you concentrate on the tasks that determine your success. 

Bookkeeping

Many consider bookkeeping a necessary evil. The fact is that it is the lifeblood of any business. When done well, there are no blips on the screen. When done poorly, there are audits and accountant headaches. Most business people know much about their trade, but falter in bookkeeping. Leave that driving to TotalBizSupport.

Accounts Receivable

What do we look forward to when completing a client project? The check. Whether it is a system built upon checks in the mail or electronic client deposits, a properly run accounts receivable system is what replenishes the cash flow necessary to run any business. It also handles the uncomfortable scenario of collections. We ensure a professional image with options like e-banking and wire transfer.  Permit TotalBizSupport to be your conduit for client payments.

Invoicing

There are professional ways to invoice customers and unprofessional ones. We know the difference. A professional looking invoice conveys a certain confidence of doing business. We can meet with you and set up templates you prefer. Moreover, we will do the third-party work that also conveys a certain professionalism. It will be a welcome option for many business owners to remove themselves arms length from this process by referring customers to their outsourced billing department.

Collections

Collections are one of the hardest sides of doing business. Because of this, it is best done by a third-party who does not have the same degree of emotional attachment. At the same time, rest assured that our skilled callers will use only the highest degree of business decorum to respect the individual circumstances of accounts who may be overdue in their payments. Notations will be meticulously made of each phone call and reasonable requests will be made of those in arrears.

HR Administration

Basic Human Resource administration requires knowledge of labor law, regulatory and policies issues. Excellence in HR administration combines this knowledge set with the understanding that HR deals with a valuable resource critical to the company’s success. Our expertise offers you the part-time HR functions you need provided by a team of experienced personnel.

Recruiting

The ability to solicit the right candidate for key positions requires an extremely specialized skill set. Often, managers or supervisors prefer to interact with their work team, and leave candidate selection to those who have cultivated and refined those skills. We find, process, and bring you potential candidates so that your time can be optimized in selecting the right one. Our talent acquisition team is highly skilled and they are veterans at screening and performing background checks.

Payroll Services

Providing correct, consistent payroll functions is fairly straightforward --unless, of course, your business is not yet structured to handle payroll, for whatever reason. We have the appropriately-trained personnel who can provide that consistent function and ensure that employee payroll is never an obstacle to achieving profitability.  TotalBizSupport also provides e-banking and direct deposit to enhance the professionalism of your organization.

Telemarketing/Support

Despite the overwhelming popularity of the Internet, telephone communication is still a powerful business tool. With our experience, we can help you maximize that interactive power with Telephony and Support experts who tailor the services to your telemarketing and support needs. Making cold calls, pre-screening leads, introducing a new product or service offering—these are the nuts and bolts that TotalBizSupport provides.